Privacy Policy

At NORANABI, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal data. By using our website, you agree to the practices described in this policy.

1. What We Collect

We may collect the following information when you visit or interact with our website:

  • Name, contact details (email address, phone number)

  • Shipping and billing addresses

  • Payment details (processed securely, not stored)

  • IP address and browser data

  • Demographic and preference information

  • Order history and customer service interactions

2. Why We Collect It

We collect your data in order to:

  • Process and fulfill your orders

  • Provide tailored customer support

  • Customize your shopping experience

  • Send promotional emails and updates (only with your consent)

  • Improve our website, products, and services

  • Prevent fraudulent transactions

  • Comply with legal obligations and tax regulations

  • Display your reviews or public contributions (with permission)

3. Registration and Ordering

To place orders or access certain features, users must register an account by providing personal information such as name, address, phone number, and email. This data is essential for:

  • Verifying your identity

  • Processing transactions

  • Shipping orders via our partner ACS Courier

  • Customer communication and account management

4 Cookies and Tracking Technologies

We use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and provide analytics.

  • Cookies in use on noranabi.com:

  • Google Analytics: Track site performance

  • WooCommerce: Manage cart, checkout, and orders

  • WordPress: Authenticate users

  • Affiliate tracking (if enabled): Track referrals

  • Other plugins (e.g., polls, ratings): Enhance functionality

You can disable cookies through your browser settings, but doing so may limit site functionality.

5. Embedded Content

Our site may contain embedded content (e.g., YouTube videos) which behaves like you visited the external site. These sites may collect data about you, use cookies, or track your interaction, especially if you’re logged in to those platforms.

6. Analytics and Statistics

We collect anonymous usage data via:

  • Google Analytics

  • WooCommerce sales reports

  • Affiliate tracking tools

  • System diagnostics (WordPress/PHP version, theme/plugin compatibility)

These help us understand our users’ needs and improve our services.

7. Email Communication

You may receive emails if:

  • You registered for our newsletter

  • You made a purchase

  • You opted-in to receive marketing messages

You can unsubscribe at any time via the link in our emails or by contacting us directly.

8. Who We Share Your Data With

We only share necessary data with trusted third parties:

  • ACS Courier: Your name, address, and phone number for delivery

  • Payment Gateways (e.g., WooCommerce Payments): Card details processed securely without storing them on our site

  • Email service providers: To send newsletters (with your consent)

We never sell your data. We may share data if required by law.

9. How Long We Retain Your Data

  • Contact form submissions: Retained indefinitely unless requested otherwise

  • Registered accounts: Data retained while your account is active

  • Order records: Retained as required for tax and legal compliance

You may request deletion of your account and related data at any time.

10. Your Rights

You have the right to:

  • Access your data

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent to marketing at any time

To exercise your rights, contact us at info@noranabi.com.

11. Data Security

We take your data seriously and protect it via:

  • SSL/HTTPS encryption across the entire site

  • Limited internal access to personal data

  • Sanitized databases for development and testing

  • Strong passwords and up-to-date platform security

In case of a data breach, affected users will be informed, and all necessary security measures will be taken, including password resets.

12. Children’s Privacy

Our site is not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware that such data has been submitted, we will promptly delete it.

13. Third-Party Links

Our website may contain links to other websites. Once you leave noranabi.com, we are not responsible for the protection of your personal data on those external sites. Please read their privacy policies separately.

14. Changes to This Privacy Policy

NORANABI reserves the right to update this Privacy Policy at any time. All changes will be posted on this page. Please review periodically to stay informed. Your continued use of our website constitutes your agreement to any updates.

Last updated: July 01, 2025

  • If you have any questions or concerns about this Privacy Policy, please contact us at:
  • info@noranabi.com
  • +357 97 94 95 94
  • 24 Theometoros str., 2224 Latsia, Nicosia, Cyprus